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Medical Office Assistant
Medical Office Assistant jobs are rewarding and fast-paced, but to get the skills you need to succeed in the healthcare industry, you need the right education.
Students learn the most up-to-date medical office skills and practices such as billing software, medical record maintenance, performing basic medical tests, medical terminology, and medical transcription. Students also gain core knowledge in other medial areas such as interpersonal relations skills, pharmacology, clinical procedures, human anatomy and diseases.
Graduates of this program receive a Medical Office Assistant Diploma, a Standard First Aid Certificate and a CPR "C" Certificate.
“I chose Vancouver Career College because I knew that the school could provide me with the knowledge I needed to fulfill my goals. I liked everything about this program, especially all the instructors that I had. Everything I learned at Vancouver Career College helped me to be a more effective Medical Office Assistant. Practicum was very important. It allowed me to get a background on what I would do at an actual job.” - Clarissa V., Vancouver Career College Graduate
This program is 32 weeks in length.
Job Opportunities
- Admitting Cerk
- Emergency Room Admitting Clerk
- Medical Secretary
- Medical Transcriptionist
- Medical Receptionist
- Medical Billing Clerk
- Medical Office Assistant
Program Courses
The program outline below is for British Columbia.
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| M3020 |
Anatomy and Diseases |
100 |
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- Students will learn through descriptions, illustrations andexercises to identify the major anatomical features andsystems of the body and the common pathologies, whichcan adversely affect these systems.
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| B1045 |
Bookkeeping Basics |
25 |
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- Students are introduced to the fundamentals of double entrybookkeeping including debits and credits, assets, liabilities,equities, journalizing transactions, posting of accounts toledgers and preparing a trial balance. Stock and inventorycontrol is also addressed in this module.
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| M3045 |
Clinical Procedures |
75 |
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- Students will learn techniques and procedures used toprepare and administer basic procedures and tests utilized inmedical offices.
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| B1070 |
Customer Relations and Interpersonal Skills |
25 |
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- Students will examine the necessities required for operating a smooth and efficient office environment. Topics covered include basic filing techniques, telecommunications, time management and organizational skills, and the use of general office equipment.
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers. Facilitators will also be made available to advise on job finding resources, interview skills and techniques, and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.
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- Using a computer is essential in today’s office environment. This module offers the students an opportunity to familiarize themselves with a standard keyboard. For the advanced keyboarder, the module focus is to increase typing speed and accuracy.
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- All businesses need to invoice for services rendered andcollect their revenues as quickly and efficiently as possible.Doctors’ revenue comes primarily from the provincialmedical insurance scheme. Students will be introduced to,and practice the procedures, requirements, and codespromulgated by the provincial government for the invoicingand recovery of the doctors’ fees from the provincial medicalinsurance plan.
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| M3025 |
Medical Office Procedures |
50 |
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- Students will examine the necessities required for operatinga smooth and efficient office environment. Topics coveredinclude basic filing techniques, telecommunications, timemanagement and organizational skills and the use ofgeneral office equipment. Students will also learn thetechniques of both manual and computer based appointmentscheduling by learning to assess and prioritize calls(telephone triage) to most effectively schedule thephysician’s limited time.
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| M3010 |
Medical Terminology |
75 |
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- Medicine, like other professions, has its own language.Students will learn to work with the specialized terminologyof medicine, including the pronunciation and spelling ofterms to describe medical circumstances and situations.
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| M3030 |
Medical Transcription |
75 |
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- Transcription is integral to the efficiency of the medical doctor’s practice, providing the documentary records on patient cases that the physician is required by law to maintain. Students will be introduced to the process of medical transcription using actual dictated medical data in different accents. The emphasis of the module is on speed and accuracy.
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- This subject provides basic drug information including thebasic pharmacological nature and effects of a range ofpsychoactive chemicals. Students will build knowledgerelating drug treatments/usage to various body systems andassociated states of disease.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as regular employees for the five-week period, in order to gain valuable “real-world” experience that so many employers seek. Students have a 5-week placement following the completion of the Medical Office portion of their study to directly apply what they have learned. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.