An engaged, well-utilized staff is the cornerstone of any successful business. Human resource professionals are responsible for recruiting, retaining, supporting and energizing employees so that businesses can thrive.
Vancouver Career College's Human Resources Professional diploma program teaches students to be an important part of any Human Resources team. The program focuses on practical human resources skills such as adhering to federal employment legislation, developing and administering a compensation and benefits program, attracting and retaining staff, and communication skills. Students also study staff management, conflict resolution, and computer and office skills.
Students put their classroom training into practice as part of a five-week practicum at a real-world workplace.
“I had a great instructor. She had worked in the field for many years. She taught us the practical things and answered any questions that we had, even if she had to do a little research.” - Mallory Y., Vancouver Career College Graduate
This program is 39 weeks in length.
Job Opportunities
- Office Administrator
- Human Resources Assistant
- Industrial Relations Officer
- Recruitment Officer
- Placement Officer
- Staffing Officer
- Staffing Analyst
- Business Owner
Program Courses
The program outline below is for British Columbia.
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| SSSE |
Student Success Strategies |
25 |
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- Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice. Students will also prepare a professional resume and learn how to write effective cover letters.
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| FCME |
Fundamentals of Computers |
50 |
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- This course presents an introductory look at Windows 7 and its interface, tools and features. You will learn about the fundamentals of navigating and personalizing the interface, organizing files and folders, using media devices, and searching for information. This course relies heavily on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis.
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- This course will present the MS Word application interface, tools and features. You will learn about the fundamentals of word processing, document, and paragraph and character formatting, working with templates, lists and tables. This course relies heavily on hands-on practical activities which allow you to learn the concepts by practicing them on a regular basis.
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- The main objective of the first level of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Office Excel. In the second level of this course, students will begin with a review of the basic operations and then move to more advanced topics that include working with functions, customizing formatting, using drawing tools, hyperlinks, data tools, databases, cell formatting, drawing objects and customizing charts.
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| MP7E |
Presentation Software |
50 |
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- Students will explore both basic and more advanced features of Microsoft PowerPoint while creating visually attractive and effective presentations.
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| B1030 |
Business Communications |
75 |
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- Students will learn a variety of communication methods for the modern business office. Topics include written and oral communications, grammar, spelling and the communication process. Students will practice these elements by role playing and through case studies.
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| B1375 |
Advanced Customer Service Skills |
25 |
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- Through this module, students gain comprehensive skills based training. Students learn how to solve problems to build customer loyalty, attain profitability through customer satisfaction, lead and empower the service process and direct marketplace acceptance and corporate growth.
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| B1040 |
Office Procedures |
50 |
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- Students will examine the necessities required for operatinga smooth and efficient office environment. Topics coveredinclude basic filing techniques, telecommunications, timemanagement and organizational skills, and the use ofgeneral office equipment.
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| B1070 |
Customer Relations and Interpersonal Skills |
25 |
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- In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
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| H1000 |
Organizational Behaviour |
50 |
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- In this module, students will be introduced to the concepts of individual and group behaviour, the challenges of the workplace environment, how to manage groups and teams, how to maximize efficiency in the workplace, and how to manage change.
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| H1100 |
Introduction to Human Resources |
25 |
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- This module will introduce students to the role of the Human Resources officer and assistant, the expectations placed on the Human Resources department, and the ethical and legal issues relevant to Human Resources.
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| H1200 |
Leadership and Change |
100 |
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- This module will give students the skills and knowledge necessary to resolve conflict in the workplace between individuals and between groups of individuals. Skills learned will include negotiation, communication, listening skills, problem solving, and decision making.
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- This module will deal with the role of the Human Resources department in attracting and retaining quality staff. The hiring process will be discussed in detail, and the student will learn how to manage excess or shortage of staff.
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| H1400 |
Compensation and Benefits |
50 |
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- This module provides students with a background in developing and administering a compensation program. Students will learn how to choose an effective compensation program, how to understand the impact of the compensation program on staff, and how to affect change in the compensation structure.
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| H1500 |
Training and Development |
50 |
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- This module helps students understand the role and importance of training and development within an organization. Skills taught include needs analyses, designing a training program, conducting performance appraisals, and working within an existing training and development framework to maximize staff training potential.
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| H1700 |
Employment Legislation |
50 |
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- This module gives student a background in the Employment Standards Act and Human Rights legislation.
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| H1600 |
Labour Relations |
25 |
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- This module covers union history, managing in a union environment, the Human Resources Code, union relations, collective bargaining, and recent developments in labour relations.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee for the five weeks in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
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| CESE |
Career and Employment Strategies |
25 |
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers with your resume. Facilitators will also be made available to advise on job finding resources, interview skills and techniques, and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.