Canada's fast-growing tourism and hospitality industry have given rise to an increase in employment opportunities in these fields. Hotels, accommodation and food and beverage services are all growth areas of this industry in Canada and around the world.
Vancouver Career College's Hospitality Management program provides the training you need to enter this fast-paced industry. The program covers hospitality computer systems, staff management, housekeeping management, human resource management and front of house procedures. Students gain first-hand hospitality experience as part of a five-week practicum.
In addition to their Hospitality Management Diploma, graduates of this program will be certified in BC Food Safe, Serving It Right, and an American Hotel and Lodging Association (AHLA) Diploma.
“My career choice has made me realize that I am finally on the right path.” - Amber D., Vancouver Career College Graduate
This program is 43 weeks in length.
Job Opportunities
- Adventure Tourism and Recreation
- Tourism Services
- Food and Beverage Services
- Accommodations
- Travel and Trade
- Events and Conferences
- Transportation Attractions
Program Courses
The program outline below is for British Columbia.
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| SSSE |
Student Success Strategies |
25 |
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- Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice. Students will also prepare a professional resume and learn how to write effective cover letters.
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| B2010 |
Housekeeping Management |
75 |
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- Students will gain a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.
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| B2020 |
Front Office Procedures |
75 |
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- Students will understand, organize, perform and evaluate front office functions that are critical to the success of a hotel. Students will be trained on the importance of guest service, along with the many technical aspects of front office management.
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| B2030 |
Hospitality Computer Systems |
75 |
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- Students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservations systems, property management systems, and food & beverage sector systems.
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| B2040 |
Hotel / Motel Security Management |
75 |
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- Students will be prepared to meet the vital issues facing today’s hospitality industry pertaining especially to security issues. Students will learn about proven strategies that protect both employees and guests.
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| B2050 |
Hospitality Supervision |
75 |
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- Students will examine the role of the supervisor in lodging and food service operations, and will learn staff supervision skills techniques. Specific techniques for effective communication, increasing productivity and controlling labour costs are covered.
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| B2060 |
Basic Financial Accounting for Hospitality |
75 |
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- Students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs. Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.
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| B2070 |
Food and Beverage Services |
75 |
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- Students will be introduced to all aspects of food and beverage operations and will examine the efficiency of planning, management and delivery of services by dining halls, coffee shops, caterers, clubs and room service operations.
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| B2080 |
Hospitality Sales and Marketing |
75 |
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- Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.
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| B2090 |
Tourism and the Hospitality Industry |
75 |
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- This module will provide an overview of the entire food and lodging services industry. Career opportunities in the field and examining trends in the industry will be highlighted.
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| B2105 |
Leadership and Management in the Hospitality Industry |
75 |
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- This course is designed to provide students with a basic understanding of reliable leadership and management methods for surviving and thriving in the midst of chaotic change. This course will assist future industry leaders in making valuable contributions to their organizations and, at the same time, enhance the personal satisfaction gained from their work lives.
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| B2110 |
Human Resource Management |
75 |
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- Students will learn the skills required by hospitality professionals in managing and retaining qualified employees. Some topics covered include: attracting and retaining productive employees, scheduling, training and job satisfaction, incorporating needs of people of different age groups and backgrounds, and handling labour relations and union issues.
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| B2120 |
Facilities Management |
75 |
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- Students will learn how to work effectively with facilities engineering and maintenance departments, including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee for five weeks in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory. (PR: All coursework)
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| CESE |
Career and Employment Strategies |
25 |
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers with your resume. Facilitators will also be made available to advise on job finding resources, interview skills and techniques, and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.