The world of business has been revolutionized by the Internet. Employers now demand staff with a combination of technological savvy and business acumen. Vancouver Career College's Business Administration/E-Commerce Management diploma program gives you the combination of e-commerce and marketing skills that you need to compete in the business world.
The accelerated diploma program teaches students the fundamentals they need to build and support a successful business such as word processing, computer skills, PowerPoint, and accounting software. Students also learn sales, customer service, business communications and build and launch their own corporate website. Students then put their classroom knowledge into practice as part of a five-week practicum in a business of their choice.
“I was a professional truck driver before I went to Vancouver Career College. I took Business Administration because it applies to a large cross-section of career fields. The practicum allowed me to apply what I learned in a real world setting. It also helped me search out the companies I wanted to work with. The program was really helpful in the fact that it covers the basics that all companies are based on and then some. That means business and how it gets done regardless of what you sell, manufacture or offer as a service.” - Daniel P., Vancouver Career College Graduate
This program is 41 weeks in length.
Job Opportunities
- Office Administrator
- Administrative Assistant
- Accounting/bookkeeping Assistant
- Inventory Controller
- Customer Service Representative,
- Marketing Assistant
- Internet/e-commerce Marketing Assistant
- Business Owner
Program Courses
The program outline below is for British Columbia.
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| SSSE |
Student Success Strategies |
25 |
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- Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice. Students will also prepare a professional resume and learn how to write effective cover letters.
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| FCME |
Fundamentals of Computers |
50 |
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- This course presents an introductory look at Windows 7 and its interface, tools and features. You will learn about the fundamentals of navigating and personalizing the interface, organizing files and folders, using media devices, and searching for information. This course relies heavily on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis.
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- This course will present the MS Word application interface, tools and features. You will learn about the fundamentals of word processing, document, and paragraph and character formatting, working with templates, lists and tables. This course relies heavily on hands-on practical activities which allow you to learn the concepts by practicing them on a regular basis.
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- This course explores the use of electronic spreadsheets using Microsoft Excel. This course will present the MS Excel application interface, tools and features. You will learn about the fundamentals of spreadsheets, working with data, formatting cells, working with ranges of data and cells as well as applying functions and formulas to manipulate the data in the rows and columns of a spreadsheet. In addition, you will learn how to present tabular data in a variety of different chart formats. This course relies heavily on hands-on practical activities that allows you to learn the concepts by practicing them on a regular basis.
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| MP7E |
Presentation Software |
50 |
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- Students will explore both basic and more advanced features of Microsoft PowerPoint while creating visually attractive and effective presentations.
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| B1030 |
Business Communications |
75 |
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- Students will learn a variety of communication methods for the modern business office. Topics include written and oral communications, grammar, spelling and the communication process. Students will practice these elements by role playing and through case studies.
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| B1040 |
Office Procedures |
50 |
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- Students will examine the necessities required for operating a smooth and efficient office environment. Topics covered include basic filing techniques, telecommunications, time management and organizational skills, and the use of general office equipment.
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| BF1E |
Bookkeeping and Financial Accounting - Level I |
50 |
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- This course is an introduction to the fundamental principles and practices of accounting as a device for reporting business activity. It provides the student with an understanding of the underlying theory and principles of accounting. The construction of financial statements as they evolve from business transactions and records is emphasized using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded coupled with the preparation of basic financial statements.
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| SI1E |
Computerized Accounting I with Simply |
50 |
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- Students transfer their knowledge from Accounting Fundamentals and learn how to apply these concepts in a computerized environment using Simply Accounting. Some topics covered in this module include setting up a computerized accounting system, computerized journals and ledgers, income statements and balance sheets, as well as customer accounts.
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| SI2E |
Computerized Accounting II with Simply |
50 |
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- Students transfer their knowledge from Accounting Fundamentals and learn how to apply these concepts in a computerized environment using Simply Accounting. Some topics covered in this module include setting up a computerized accounting system, computerized journals and ledgers, income statements and balance sheets, as well as customer accounts.
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| B1070 |
Customer Relations and Interpersonal Skills |
25 |
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- Students will examine the necessities required for operating a smooth and efficient office environment. Topics covered include basic filing techniques, telecommunications, time management and organizational skills, and the use of general office equipment.
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- Students are provided an introduction to marketing practices focusing on problem definition and solution. Topics will include marketing concepts, marketing strategies, and buyer behaviour. The product promotion, distribution, pricing and public relations model are emphasized.
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| B1090 |
Retail Marketing |
50 |
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- Through case studies and lectures, students will learn how marketing concepts are applied in the retail sector. Retail pricing, store layout, customer relation policies and guarantees are some of the issues examined.
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| B1100 |
Sales and Marketing |
50 |
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- In both retail and industrial sales it is the professional salesperson who is responsible for meeting the customers’ needs and maintaining customer relations. Students will learn how to perform the many functions of the professional salesperson including collecting information from the customer, understanding and identifying customer needs, providing product and service information to the customer, and maintaining customer relations. Students will learn the interactive or consultative approach to selling which emphasizes the necessity of the customer to be an active participant in the sales process.
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| B1110 |
Diversified Marketing |
25 |
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- Students will cover the various methods of direct response advertising and the variables that make up a not-for-profit organization. Types of direct marketing used to establish one to one customer relationships will be explored and discussed. As well, the service industry, which is broken into four categories, will be used to show strategies employed in the non-tangible product business sector.
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| B1120 |
Introduction to E-Commerce |
50 |
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- This E-Commerce module, the first of three courses in this area, presents an overview of internet basics, an introduction to online commerce, and a discussion of the business models which are currently used in the new marketplace.
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| B1130 |
Management of Online Business |
50 |
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- This module offers an in-depth look at the task of marketing within the E-Commerce context. It concentrates on comparisons and contrasts between e-marketing and marketing as we know it in the physical world. Students will discover that web sites, not merely billboards for a firm, can be used to manage the Four P’s efficiently and effectively. During the course of this module, students will be required to submit a web site proposal for their own theoretical corporation.
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| B1140 |
Managing Corporate Websites |
50 |
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- This module offers two different perspectives on ecommerce. The first looks at the impact of E-Commerce on society, including the role of governments in the implementation of e-policies. The second perspective focuses on E-Commerce in the future – its technology, its functions, and its management. A significant challenge in this module is the requirement for students to create and launch a corporate website, based on what they have learned in all three E-Commerce modules.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee for five weeks in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory. (PR: All coursework)
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| CESE |
Career and Employment Strategies |
25 |
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers with your resume. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.